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Privacy Policy For Vesper Trade SA

At Vesper Shop, accessible from https://vesperworld.shop, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Vesper Shop and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Vesper Shop. This policy is not applicable to any information collected offline or via channels other than this website.

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

INFORMATION WE COLLECT

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

LOG FILES

Vesper Shop follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this, and this is a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

COOKIES AND WEB BEACONS

Like any other website, Vesper Shop uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

COOKIES WE USE

  • List will be updated here
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

THE OWNER OF THE DATA COLLECTED

We are obliged by law to notify you of the name of the owner of the data collection which includes your personal data. The owner of the data collection is Vesper Trade SA, c/o Fidinam & Partners SA, Via Maggio 1, 6900 Lugano, Switzerland.

REFERENCE VERSION

In the event of any discrepancy between the English and French versions of this Privacy Policy, the English version shall prevail.

General Terms and Conditions

Table of Contents

  • Scope of Application
  • Conclusion of the Contract
  • Right to Cancel
  • Prices and Payment Conditions
  • Shipment and Delivery Conditions
  • Reservation of Proprietary Rights
  • Warranty
  • Intellectual Property
  • Partial invalidity
  • Applicable Law
  • Place of Jurisdiction
  • Alternative dispute resolution
  1. Scope of Application

    These General Terms and Conditions (hereinafter referred to as “GTC”) of the company Vesper Trade SA (hereinafter referred to as “Seller”) shall apply to all contracts concluded between a client (hereinafter referred to as “Client”) and the Seller relating to all goods and/or services presented in the Seller’s online shop (https://vesperworld.shop). The inclusion of the Client’s own conditions is herewith objected to, unless other terms have been stipulated. With his order the Client accept the GTC.
  2. Conclusion of the Contract

    1. The product descriptions in the Seller’s online shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client.
    2. The Client may submit the offer via the online order form integrated into the Seller’s online shop. In doing so, after having placed the selected goods and/or services in the virtual basket and passed through the ordering process, and by clicking the button finalizing the order process, the Client submits a legally binding offer of contract with regard to the goods and/or services contained in the shopping cart.
    3. The Seller will confirm receipt of the order by e-mail. This confirmation does not constitute acceptance of the order but is merely to inform the Client that the order has been registered with the Seller. The Seller will confirm the delivery of the goods with a further e-mail (hereinafter referred to as “Delivery confirmation”).
    4. The Seller reserves the right not to accept the order, in particular if an item is not available or if the Client has not paid invoices due to previous deliveries without authorization. If the Seller does not fulfil an order, the Seller will inform the Client accordingly. Orders will only be accepted in normal household quantities.
    5. When submitting an offer via the Seller’s online order form, the text of the contract is stored by the Seller after the contract has been concluded and transmitted to the Client in text form (e.g. e-mail, fax or letter) after the order has been sent. The Seller shall not make the contract text accessible beyond this.
    6. Prior to submitting a binding order via the Seller’s online order form, the Client may recognize input errors by reading attentively the information displayed on the screen. The enlargement function of the browser to enlarge the display on the screen may be an effective method for better recognizing input errors.The Client can correct all the data entered via the usual keyboard and mouse function during the electronic ordering process, until he clicks the button finalizing the ordering process.
    7. The English language is exclusively available for the conclusion of the contract.
    8. Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client’s responsibility to ensure that the e-mail address he provides for the order processing is accurate so that e-mails sent by the Seller can be received at this address. In particular, it is the Client`s responsibility, if SPAM filters are used, to ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller with the order processing can be delivered.
  3. Right to Cancel

    1. Right of cancellation The Client has the right to cancel this contract within 14 days without giving any reason.The cancellation period is 14 days from the day on which the Client has taken possession of the goods or, in the case of a split delivery, the last goods.To exercise the right to cancel, the Client must inform the Seller Vesper Trade SA, Seestrasse 21, 8702 Zollikon, email: info@vespertrade.ch, of his decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). The Client can use the attached sample cancellation form, but this is not mandatory.To meet the cancellation deadline, it is sufficient for the Client to send a notification of exercising his right of cancellation before the cancellation period has expired.
    2. Consequences of cancellation If the Client withdraw from this contract, the Seller shall reimburse to the Client all payments received from the Client, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which he is informed about the Client’s decision to withdraw from this contract. For this repayment, the Seller will use the same means of payment that the Client used for the original transaction, unless expressly agreed otherwise with the Client. The Seller may withhold reimbursement until he has received the goods back or until the Client have supplied evidence of having sent back the goods, whichever is the earliest.The Client must return or hand over the goods to the Seller Vesper Trade SA, Seestrasse 21, 8702 Zollikon, email: info@vespertrade.ch, immediately and in any case within 14 days at the latest from the day on which the Client informs the Seller of the cancellation of this contract. The deadline is met if the Client sends the goods after cancellation before the 14-day period has expired.The Client will be responsible for the cost of returning the products to the Seller.The Client must pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
  4. Prices and Payment Conditions

    1. The prices listed in the offer at the time of the order shall apply. The prices are shown in Swiss francs and euros. The Client can choose in which currency to pay. All prices quoted are final prices, i.e. they include the applicable statutory value added tax (“VAT”), but excluding customs duties and other taxes. Customs duties and other taxes must be paid by the Client directly to the carrier. Any additional costs, such as delivery and shipping costs, are shown separately.
    2. Payment can be made using one of the methods mentioned in the Seller’s online shop.
    3. The Seller reserves the right to deliver the goods only after the prepayment invoice has been settled.
  5. Shipment and Delivery Conditions

    1. If the Seller offers to ship the goods, delivery shall be made within the delivery area specified by the Seller to the delivery address specified by the Client unless otherwise agreed. When processing the transaction, the delivery address specified in the Seller’s order processing shall be decisive.
    2. Should the assigned transport company return the goods to the Seller, because delivery to the Client was not possible, the Client bears the costs for the unsuccessful dispatch. This shall not apply, if the Client exercises his right to cancel effectively, if the delivery cannot be made due to circumstances beyond the Client’s control or if he has been temporarily impeded to receive the offered service, unless the Seller has notified the Client about the service for a reasonable time in advance.
    3. Goods are delivered within the delivery periods mentioned only as an indication. The Customer shall be informed if a product is temporarily unavailable. The Customer acknowledges that delivery delays of up to two months do not give him any right to refuse delivery of the ordered goods, to cancel the contract, to claim damages or to demand reimbursement of the expenditure incurred.
    4. Personal collection is not possible for logistical reasons.
    5. The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply. This only applies if the Seller is not responsible for the non-supply and if he has concluded a concrete hedging transaction with the supplier. The Seller shall make all reasonable efforts to obtain the goods. In case of non-availability or partial availability of the goods he shall inform the Client and grant him immediately counterperformance.
  6. Reservation of Proprietary Rights

    If the Seller provides advance deliveries, he retains title of ownership to the delivered goods, until the purchase price owed has been paid in full.
  7. Warranty

    1. Unless otherwise stipulated, the provisions of the statutory liability for defects shall apply. Deviating therefrom, the following shall apply to contracts for the delivery of goods:
    2. At the time of the delivery of the purchased products by the courier, the Client is required to verify:- that the number of items being delivered corresponds to that indicated on the delivery note;- that the packaging and its seals are intact, undamaged, not wet or altered in any manner.Any damages to the packaging and/or the product, or discrepancies in the number of items or documentation must be immediately indicated in writing on the courier’s delivery note. Once the courier’s document has been signed and no objection has been raised by the Client, the Client may not make any objection to the exterior characteristics of the delivered parcel. The Client shall verify as soon as possible if the products received are incorrect (i.e., all or part of the goods delivered does not correspond to what was ordered) and/or incomplete (i.e. the contents do not include part of the goods ordered e.g., a plate is missing or has broken in transit).The Clients must report to the Seller any discrepancies detected within 2 business days after receipt of the order.Any failure to report this within 2 business days of receipt of the order shall be equivalent to its full acceptance.Each report shall include evidence of such discrepancies.
    3. If the goods are defective, the Client is entitled to choose between subsequent fulfilment in the form of rectification of the defect (repair) or delivery of a new item free of defects (subsequent delivery). However, the Seller is entitled to refuse the chosen type of subsequent fulfilment if this can only be carried out at disproportionate cost and if the other type of subsequent fulfilment would not entail any significant disadvantages for the Client. If the subsequent fulfilment has failed, the Client may, at his discretion, declare his withdrawal from the contract or reduce the purchase price.
  8. Intellectual Property

    Unless otherwise stated, Vesper Trade SA and/or its licensors own the intellectual property rights for all material on https://vesperworld.shop. All intellectual property rights are reserved. The Client may access this from https://vesperworld.shop for his own personal use subjected to restrictions set in these terms and conditions. The Client must not:
  9. Partial invalidity

    Should individual terms of this contract with the Client, including these GTC, be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions.
  10. Applicable Law

    Swiss law applies to all contracts and agreements between the Client and the Seller, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory provisions of the country in which the Client has his habitual residence remain unaffected.
  11. Place of Jurisdiction

    If the Client has no general place of jurisdiction in Switzerland or if he has moved his place of residence abroad after conclusion of the contract or if his place of residence is not known at the time the action is filed or if the customer is a merchant and acts in this capacity, the place of jurisdiction for all disputes shall be the registered office of Vesper Trade SA in Switzerland.
  12. Alternative dispute resolution

    The EU Commission provides on its website the following link to the ODR platform: https://ec.europa.eu/consumers/odr. This platform shall be a point of entry for out-of-court resolutions of disputes arising from online sales and service contracts concluded between consumers and traders. The Seller is neither obliged nor willing to attend a dispute settlement procedure before an alternative dispute resolution entity.
Stand: March 2024

Disclaimer For Vesper Trade SA

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at info@vesperworld.ch. All the information on this website – https://vesperworld.shop – is published in good faith and for general information purpose only.https://vesperworld.shop does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website https://vesperworld.shop, is strictly at your own risk. https://vesperworld.shop will not be liable for any losses and/or damages in connection with the use of our website. From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’. Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

CONSENT

By using our website, you hereby consent to our disclaimer and agree to its terms.

LAST UPDATED

Last updated: 24th Dec 2021.

UPDATE

Should we update, amend or make any changes to this document, those changes will be prominently posted here.

REFERENCE VERSION

In the event of any discrepancy between the English and French versions of this Disclaimer, the English version shall prevail.

Imprint


VESPER TRADE SA

c/o Fidinam & Partners SA
Via Magio 1
6900 Lugano
Switzerland

E-mail: info@veperworld.ch

Registration number: CHE-311.695.548
VAT ID: CHE-311.695.548 IVA

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